Managing Risk and Complexity through Open Communication and Teamwork by Phillip K. Tompkins

Author:Phillip K. Tompkins
Language: eng
Format: epub
Publisher: Purdue University Press

The 2005 MAPLD International Conference

The 2005 MAPLD conference was to be held at the Ronald Reagan Building and International Trade Center in Washington, DC, September 7–9. NASA’s Office of Logic Design put out a flyer with biographical information and a color photograph of me with a smile on my face. The abstract of the paper said I would talk about my work at NASA’s Marshall Space Flight Center (MSFC). It concluded with these two sentences:

Taken together, the organization’s [MSFC’s] practices of organizational communication constitute a theory of organization and decision-making, and an effective approach to the management of risk. The author will mention well-known theories of his that were inspired by the research at MSFC and will conclude with his thesis that communication is the geometry of human organization.

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